E-bikes are just like any ordinary bicycle, with a bit of a twist. Battery operated and installed with a motor, e-bikes assist riders in reaching various speeds and distances that the ordinary cycler could not, through either the use of full throttle or pedal assist.

Depending on the e-bike model, on a full charged battery, our e-bikes can take you up to an estimate of 45-65 kilometers on pedal assist, and 30-45 kilometers on throttle alone. Please bear in mind that these are estimated values, as measuring battery life is relative to terrain, the weight that the e-bike is carrying, uphills and downhills, as well as the levels of pedal assist that you use. The range that our e-bikes can travel may depend on the varied specifications of each e-bike, so please refer to each model specs for a more specific estimate.

All of our e-bikes have detachable batteries and come with a standard wall charger.

It can take up to 6 hours for a full charge, depending on the life of the battery prior to putting it on charge.

We do indead sell spare batteries, though prices may vary depending on the e-bike model. For more information, please contact us to enquire about prices.

Though this pedal-recharging function may seem like an effective feature to have on your e-bike, it comes with many disadvantages, such as an increase in the weight of the e-bike, as well as experiencing a lot more resistance when pedaling. While it is true that this feature may get you a few extra kilometers in distance, it would be more expensive to purchase, and so for this reason, Venture Gear e-bikes do not have this feature. If battery life is a concern for you, we recommend that you purchase a spare battery to allow for a further journey.

The weight of each e-bike may vary between 30kg – 40kg.

All of our e-bikes can carry an average weight of 120kg – 140kg.

The higher the motor size the more power and strength the bike has.

A hub motor sits on the wheel while the mid motor sits on the frame.

All of the motors that operate on our e-bikes are silent and make very little to no noise at all.

All of our e-bikes come standard in a matte black, though on some models, we do offer standard matte black frames with either red, blue or grey Venture Gear branding.

Not just our e-bikes, but all Venture Gear products, no matter how small, come with a warrenty of 12 months.

We do indeed service e-bikes purchased from Venture Gear. For any issues experienced with your e-bike within the warrenty period that is not a result of malicious damage, servicing will be offered free of charge. To enquire about our servicing, visit our Service Centre and we will make sure to contact you within 24 hours of your enquiry.

Venture Gear does stock spare parts, specific to our e-bikes and trailers though it may not be shown on the website. To enquire for the purchasing of spare parts, please contact us and let us know what you are looking for.

All of our products can be ordered on our website which can be delivered anywhere in South Africa. For anyone outside of South Africa that is interested in purchasing from us, please contact us and we will try our best to make a plan.

Our e-bikes are not fully assembled on delivery, though if you have some concerns about assembling the e-bike yourself, please contact us and we will try to make a plan to assist you as much as possible.

In South Africa, there are no laws that prohibit the use of e-bikes on beaches. Though this may be the case, there are certain beaches that are strict about any vehicles that may exceed the speed of 25km/h. If you are to encounter an issue, simply detatch the battery and it becomes a normal bicycle. Problem solved.

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